Shipping Policy
Here’s how we process, ship, and track your order. If you need hands-on help, visit Shipping & Tracking for live tips and tools.
Introduction
We ship worldwide from our partner facilities. Processing times and transit times are estimates and may vary due to volume, customs, weather, and carrier performance.
Processing Times
- Standard production: 3–7 business days for most items.
- Personalized/custom products: usually 5–10 business days.
- Orders placed on weekends or holidays begin processing next business day.
Carriers & Methods
We use reliable postal and courier partners (varies by destination) to deliver safely and quickly. You’ll receive a shipping confirmation with a tracking link when your parcel leaves our facility.
Rates & Free Shipping
- Shipping rates are shown at checkout based on destination, weight, and method.
- From time to time we may offer free-shipping promotions (see banner at the top of the site).
- Any additional customs charges are separate from shipping fees collected at checkout.
Delivery Estimates (after dispatch)
Typical transit ranges below. Remote areas may require extra time.
Tracking
Use the link in your shipping email or head to Shipping & Tracking for carrier tools, troubleshooting, and status explanations.
Address Changes & Corrections
- Contact us immediately if you entered the wrong address. We can only edit before the order ships.
- Once in transit, address changes are rarely possible and may incur a re-shipping fee if the parcel returns to us.
Customs, Duties & Taxes
- International orders may be subject to import duties, taxes, and fees collected by the destination country.
- These charges are the recipient’s responsibility and are not included in our product or shipping prices (unless explicitly stated).
- Customs processing can add time to the delivery window.
Failed Delivery / Returned to Sender
- If delivery fails due to an incorrect address, unavailability, or non-collection, carriers may return the parcel.
- We can reship once it returns (additional shipping costs may apply).
- If you prefer a refund on return, shipping fees are non-refundable and personalized items are not eligible unless defective.
Lost or Heavily Delayed Parcels
- If your tracking hasn’t updated for several days, check our tips on the Shipping & Tracking page first.
- Contact us if the parcel appears lost; we’ll open a trace with the carrier.
- Resolutions may include replacement or refund depending on the investigation outcome and product type.
Split Shipments
Orders with multiple items may ship separately to speed up delivery. You’ll receive separate tracking numbers where applicable.
Pre-orders & Back-orders
Pre-order products ship once available. Estimated ship windows are shown on the product page and in your order confirmation. Your entire order may be held to ship together unless otherwise stated.
Holidays & Peak Periods
During peak seasons (e.g., Black Friday, December holidays) production and carriers may experience delays. Please order early to allow extra time.
Service Interruptions / Force Majeure
We are not liable for delays caused by events outside our control (e.g., severe weather, strikes, pandemic restrictions, customs closures). We always work with carriers to minimize impact and keep you informed.
Need help with shipping?
Visit Shipping & Tracking for step-by-step fixes. Still stuck? Contact Support or email myfootballworldstore@gmail.com.
