Privacy Policy

This Privacy Policy explains how FootballWorld (“we”, “us”, “our”) collects, uses, discloses, and safeguards your information when you visit our website, create an account, place an order, or contact support. By using our services you agree to the practices described here.

• Account & order data: name, email, shipping address, phone (optional), order details, personalization choices.
• Payment data: handled by payment providers (e.g., Stripe, PayPal). We do not store full card numbers.
• Support messages: content you send via forms/email, plus metadata (time, IP, browser info).
• Usage data: pages viewed, clicks, device/browser, approximate location, referrer (via cookies/analytics).
• Cookies: essential for cart/session and optional analytics/marketing cookies (see Cookies section).

• Process and deliver orders, including shipping updates.
• Provide customer support and handle returns/exchanges.
• Personalize products (e.g., name/number on jerseys).
• Improve website performance, features, and experience.
• Prevent fraud and ensure platform security.
• Send transactional emails and (with consent where required) newsletters or promotions — you can unsubscribe anytime.

• Contract: fulfilling purchases and providing services.
• Legitimate interests: security, fraud prevention, improving services.
• Consent: optional analytics/marketing and some communications.
• Legal obligation: tax/accounting compliance.

We share data with trusted providers who help operate our business:

• Payment processors: e.g., Stripe, PayPal, Amazon Pay.
• Shipping & logistics: carriers and tracking services.
• Analytics: privacy-friendly tools and/or major analytics (lawfully configured).
• Infrastructure & hosting: cloud and CDNs.

We require processors to handle data only on our instructions and protect it appropriately. We do not sell your personal data.

Payments are handled by third-party processors. We never store your full card details on our servers. Refer to your selected provider’s privacy policy for more details.

For delivery, we share necessary information (name, address, phone, order contents) with shipping partners for parcel creation and tracking. See our Shipping & Tracking page for service levels and timings.

We use essential cookies for core features (cart, session). With consent where required, we may use analytics/marketing cookies to understand usage and improve the site.

• Essential: strictly necessary; cannot be switched off.
• Analytics: help measure and improve performance.
• Marketing: optional; used to show relevant offers.

We keep personal data only as long as necessary for purposes described in this policy, including legal, accounting, or reporting requirements. Retention periods vary by data type and legal obligations.

Depending on your location, you may have rights to:

• Access, correct, or delete your personal data.
• Object to or restrict certain processing.
• Data portability.
• Withdraw consent where processing relies on consent.
• Lodge a complaint with a supervisory authority.

To exercise these rights, contact us at myfootballworldstore@gmail.com.

We implement appropriate technical and organizational measures to protect your data. However, no method of transmission or storage is 100% secure; we cannot guarantee absolute security.

Your information may be transferred to and processed in countries outside your own. Where required, we implement safeguards (e.g., standard contractual clauses) to protect your data.

Our services are not directed to children under the age required by applicable law. We do not knowingly collect data from children. If you believe a child has provided personal data, please contact us to request deletion.

We may update this policy from time to time. We will post the new version on this page and update the “Last updated” date above.

Questions about this policy or your data? Email myfootballworldstore@gmail.com.

This page is provided for transparency and does not constitute legal advice.