Shipping & Tracking
We ship worldwide with tracked delivery. There is a single delivery window: 7–9 business days after dispatch. Below you’ll find handling times and how to track your order once it’s on the way.
Standard Tracked Delivery
One reliable, fully tracked service for all destinations.
Typical transit: 7–9 business days
Available worldwide
Price shown at checkout
Handling & Production
- • Our kits are made to order. Production time is typically 2–5 business days.
- • Orders placed on weekends/holidays are processed the next business day.
- • You’ll receive an email with your tracking number immediately after dispatch.
Address Changes
- • Need to change your address? Contact us before the order ships.
- • Once in transit, address changes are subject to the carrier’s policy and may not be possible.
How to track your order
- Find the tracking code we emailed you after dispatch.
- Use your carrier’s website (link in the email) or any universal tracker below.
- Events may take 24–48h to appear after pickup — this is normal.
Tip: paste your tracking number into one of the services above; it will auto-detect the carrier in most cases.
Customs, Duties & Taxes
- • International shipments may be subject to import duties/VAT set by your country.
- • Any such charges are the recipient’s responsibility and are not collected by us.
- • Refusal to pay duties may result in the parcel being returned or destroyed by customs.
Delays & Lost Parcels
- • Weather, customs inspections and peak seasons can extend delivery times.
- • If your tracking hasn’t updated for 10+ business days, please reach out — we’ll investigate with the carrier.
- • Declared lost: usually after the carrier’s investigation window (often 30–45 days from dispatch).
Need help with your shipment?
Check our FAQ or contact us with your order number and tracking code.